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Lansing Michigan Location
Lansing Charter Township Location
 
 

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5
"I have been taking my vehicles to O'Donnell's for many years. They have always been extremely professional, giving me options for repairs and being very up-front. I recently got a new vehicle that has a warranty, and when that vehicle needed repairs, Robert haggled back and forth with my warranty company on my behalf for weeks! Aside from having great business practices, they also have excellent people skills and put in extra time and effort for customer satisfaction."
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5
"O'Donnell's did a great job with our vehicle. Bob was great. He explained the repair and it was fixed within a day. Outstanding service and very reasonable rates."
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5
"They explained everything that needed to be done and why, got the car fixed super quickly, and charged a reasonable price. They also answered some general questions that were completely unrelated to my car."
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5
"Excellent service,and reasonable prices! Highly recommend them for auto repairs."
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5
"I've been working with Robert and his crew at O'Donnell's West for a couple years now. Very professional & honest!!! Thank you for all you did to get my vehicle back on the road."
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5
"Great place to get work done on your car! They thoroughly inspect your vehicle and make sure the right job is being done and very reasonable prices. I wouldn't go anywhere else."
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5
"Fantastic customer service! While I was traveling, my vehicle broke down on the interstate and I had it towed to O'Donnell's Repair West Inc. The customer service has been top notch."
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5
"This has to be the best auto shop in town! All the guys are very helpful and they get everything done in a timely manner. I wouldn't take my car anywhere else but here. Most trusted and made me feel like I was family."
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5
"Bob, Jake, and Justin are my heroes. My 2011 Buick Regal effectively died. Those three brought her back to life. The timing chain broke and damaged the engine...needed a new engine. Bob put out the feelers and got the engine. Upon inspection, Bob and Justin observed some issues and called for a replacement of the replacement engine. I am glad that I "accidently" came upon O'Donnell's on South Pennsylvania. The timeline for the work was minimal and the customer service was second to none. Based upon my experience, I would most certainly recommend O'Donnell's for car repair."
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5
"O'Donnell's has been my go-to mechanic for the past 4 years. They are wonderful at explaining and showing you what they've found and discussing options for repair. Justin has taken amazing care of both of my cars. The customer service is impeccable. Julie is fantastic! I have never once felt taken advantage of, and trust their judgement 100%. They are amazing at getting you in quickly and do quality repairs with fair prices."
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5
"These guys were incredibly helpful. They communicated well and explained everything that was wrong. They were very kind and extremely prompt and saved me a lot of trouble by helping me quickly. Helped a bad situation be resolved very smoothly. Super pleased; they were a blessing."
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5
"My kia was fixed here. They do good work but it did take longer than I would of liked. Robert did give me a break off the cost of labor for taking so long he also called around an did what he could to find aftermarket parts to save me money"
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5
"Outstanding service! Had a sudden shaking on the highway, came into O'Donnell's and they worked me into their already full schedule, had the car up and diagnosed quickly, and quoted me a very reasonable repair. Great customer service, was more polite than 90% of auto mechanics I've dealt with in my life, and explained everything to me as an equal even though I'm not a car guy. I'll definitely come here again if I need service!"
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5
"Brought my car in with what turned out to be a busted shock around 8:30 on a Monday morning, with no call ahead. They called with estimates for that, and a couple of lesser issues I had around 10:30. Work was done by mid afternoon, at a price that Google tells me is pretty good for what they did. Friendly service, no complaints."
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